Cookies are small text files placed on your device when you use an online service. At Kwiff Casino, we use them in a limited, practical way to help our casino work properly, keep account sessions stable and support safe access while you play or manage your account. This Kwiff Casino cookie policy explains the types of cookies that may be used, why they matter and how you can control them through your browser. It is written for players in the United Kingdom and should be read alongside our wider privacy information.
Why we use cookies at our casino
We use cookies because some parts of an online casino need to recognise a player’s device during an active visit. When you sign in, move between account areas, register, deposit, open a slot or check a promotion, the service needs to understand that the same session is continuing. Without that basic continuity, you may be asked to sign in again more often, or a game or account action may not behave as expected.
Cookies also help protect access to player accounts. They can support secure login continuity, assist with session timeouts and reduce the risk of actions being mixed up between different visitors. This matters in a real-money environment where account details, deposits, withdrawals and identity checks must be handled carefully.
We may also use cookies to remember practical choices on your device, such as display or account preferences where those options are available. These cookies are not about changing the rules of a game or promotion. They help the service respond in a consistent way when you return.
For example, new UK customers may register, make a first deposit and play eligible slot games as part of the welcome spin process. During that kind of journey, cookies can help keep the active visit stable while you move from registration to deposit and gameplay. They do not replace our terms, identity checks or safer gambling controls.
Types of cookies we deploy
We group our cookie use by purpose so that players can understand what each type does. We do not use this policy to list categories that are not needed to explain how our casino operates. The core uses below relate to security, session continuity, player settings and game access.
- Essential or strictly necessary cookies: These cookies are needed for the service to work. They help us keep you logged in during an active session, support account security and allow key functions such as registration, deposits, withdrawals and gameplay access to operate correctly. If these cookies are blocked, important parts of the casino may not load, or you may not be able to stay signed in.
- Session cookies: These are usually temporary and are linked to a single visit. They help us recognise that you are the same visitor as you move between account areas, game screens and cashier steps. They may be removed when you close your browser, depending on your browser and device settings.
- Functionality cookies: These cookies help us remember practical choices made on your device where the service offers them. That may include settings linked to how pages display or how account areas respond when you come back. They are used to make repeated visits more consistent, rather than to decide whether you qualify for a promotion.
- Security support cookies: These cookies can help us protect account access and support checks that keep sessions separate between users. In an online casino, this is important because a player may move between registration, verification prompts, deposits, withdrawals and games in the same visit.
Some cookies may be set by us. Others may be set by services that help us provide games, payment journeys or account functions. Where another service sets a cookie, that service may apply its own privacy and cookie terms. We aim to explain these uses in plain language so that you can make informed choices.
Third-party cookies in iGaming
Some parts of an online casino rely on technology supplied by other companies. In those cases, a third party may set cookies or similar identifiers that are needed for its part of the service to run correctly. We only refer here to third-party involvement that is relevant to the casino functions described in our player information.
Our welcome spins are linked to Book of Dead by Play’n GO. Where a game provider is involved in delivering a slot, cookies or similar technologies may be used to help load the game, maintain the game session and support correct communication between the game and our platform. These technologies are part of making sure the game can run during an active visit.
Payment journeys may also involve third-party services. Where a deposit or withdrawal uses debit cards, bank transfer, e-wallets or virtual cards, the services involved in that payment route may use cookies or similar identifiers to help process the transaction, check the status of the journey and reduce fraud risk. Some deposit types may also be treated differently for promotional qualification, such as certain e-wallets or virtual cards for the welcome offer.
These third-party cookies do not change the casino rules that apply to your account. Terms for promotions, such as the requirement for new UK players to deposit and wager at least £20 in cash on slot games within the stated period to trigger welcome spins, remain governed by the relevant offer terms.
Managing and deleting cookies
You can control cookies through your browser settings. Most browsers allow you to view, block, delete or limit cookies for individual sites. The exact steps depend on the browser and device you use, so we recommend checking the help section in your browser for current instructions.
Kwiff Casino manage cookies through browser controls
If you choose to block all cookies, some parts of the casino may not work as intended. Essential cookies support actions such as staying logged in, moving through account areas and accessing games during an active session. Blocking or deleting them may sign you out, interrupt a game launch or require you to repeat steps.
Kwiff Casino cookie settings can also be affected by private browsing modes, device-level privacy settings and browser extensions. If you use more than one device, you may need to adjust cookie controls separately on each device.
Manage cookies in your browser if you want to change how cookies are stored on your device. You can usually delete existing cookies, block new cookies or allow cookies only for services you choose. If you clear cookies after registering or signing in, you may need to log in again before using account features.
Policy updates and contact information
We may update this policy to reflect changes in regulation, technology, casino functions or the way cookies are used to support account access and gameplay. Any update should be read as part of our wider approach to privacy, security and responsible account management for players in the United Kingdom.
If you have questions about this policy or how cookies affect your account, you can contact customer support. Our support availability is 8am to midnight UK time. Contact customer support if you need help understanding how browser cookie controls may affect staying logged in, accessing games or completing account actions.